Resources & Support

Guidelines for Submitting Electronic Files

Electronic Art:

Native Applications: Macintosh and PC Compatible

Adobe® Illustrator® CS4 Save as EPS Convert all Text to Outlines

Adobe® Photoshop® CS4 Save as TIFF, JPEG, or Bitmap
Please contact our art department for specifications.

Adobe® InDesign® CS4 Convert all Text to Outlines

Adobe® PDF® Version 6.0 Convert all Text to Outlines

For Applications not listed above, including applications which do not have a Machintosh equivalent, please provide a PDF or an EPS file of the document.

Due to the occasional need to edit artwork, we request all art be supplied as a PDF or vector image saved as an EPS file. Any files not received in an editable format will be subject to design charges of $60.00 per hour. If you require more information about vector images or eps files, please contact our art department at (870) 935-4042.

NOTE: Web site GIF images do not reproduce as a quality image.

Media
If you do not wish to simply upload your file using the above link, a CD is preferred. Please, do not send us the only copy of your file as the disk or file could possibly be lost or damaged. A copy of the original is preferred.

Hard Copy
Include a hard copy of the art work with all specs detailed. If art is more than 1 color, please provide color separations.

Proofs
Electronic proofs are sent for approval on all jobs. Estimated turnaround time does not begin until a proof approval is received.

Hard proofs may incur additional charges.

Fonts

NEVER use the stylization palette to alter the font in any way.
Our imagesetter does not recognize these as valid changes to the fonts; therefore, doing this will delay your order.

Macintosh

We output from a Macintosh computer system. To guarantee your font match, send all the screen and printer fonts used in your file. Please use Macintosh Adobe Type 1 or Postscript fonts. Or, using your illustration program, convert all text “to curves” or “create outlines” in your files. We cannot accept TrueType fonts.

PC Compatible

We output from a Macintosh computer system. When Macintosh fonts are substituted for PC fonts, they may differ somewhat. To avoid this variance, we recommend that you use your illustration program to convert all text “to curves” or “create outlines” in your files. If you are unable to convert text in your files, please contact our art department for possible font substitutions.

Margins

Offset Printed Materials
General setup should allow at least .5″ from top and .25″ from all other sides.

Business Cards
Allow .1875″ on all sides.

Envelopes
Allow .375″ on all sides.

Letterheads
Allow at least .5″ at top and .25″ on sides and bottom.

Manuals
Allow .5″ at top and sides (including gutter) and .25″ at bottom.

Screen Printed Decals
Labels should have at least .125″ between any text or graphic elements and the edge of the decal.

Flexo Printed Decals
Labels should have at least .125″ between any text or graphic elements and the edge of the decal.

Full Bleeds
Can be printed in some cases at an additional charge.

Colors

Use only spot colors. Covert all black text to 100% black (not CMYK).
If a color match is required, please provide PMS or Pantone® color number.
If a PMS or Pantone® color number is not provided we cannot guarantee color match.

If your files require special attention to change or correct any of the elements listed above, and we are easily able to make the necessary changes, we will do so. Anything more involved may be subject to art charges of $60.00 per hour.

HELP: If you have any questions about what type of art to send, what graphics applications we support, or how to compress files to send to us, please contact our art department (870) 935-4042.